North Desk
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For home services

Answer every call. Text every lead. Book every job.

North Desk answers your shop's phone 24/7 and texts every new lead back within a minute — so the homeowner who dials first books with you, not the next name on their list. Built for HVAC, plumbing, and electrical shops under 10 techs.

See pricing
742
calls/mo a typical local home-service shop gets
33%
of those calls go unanswered — after hours, lunch, or while techs are in an attic
$1,500
average job ticket means one saved call covers 5 months of Growth

The call that becomes your competitor's customer.

5:01 PM. A homeowner's hot water heater fails. They dial you first. Voicemail. They dial the next shop on the list. That shop picks up, texts a booking link, and the job is gone. You never knew it happened.

  • After-hours calls hit voicemail and don't come back.
  • Daytime calls hit voicemail because techs are in an attic, not at a desk.
  • Weekend emergencies go to whoever picks up first — rarely you.
  • Web form leads sit in an inbox overnight. By morning, the homeowner has scheduled someone else.

Four steps from ringing phone to booked job.

01
Call hits your shop number
Keep your number. We plug in behind your forwarding. We pick up in under 2 seconds, day or night.
02
Our AI takes the job intake
Address, service type, urgency, preferred tech. Handles interruptions cleanly. Sounds like a human dispatcher.
03
Job lands in Jobber
We pull your open slots and schedule the visit. Confirmed with the homeowner by SMS. No double-books.
04
Urgent calls page you
Gas smell, no heat, water leak — we text the on-call tech immediately. You decide the escalation rules.

Why Jobber shops pick us.

Built for shops under 10 techs
Avoca and Hatch chase $5M+ operations. We're built for owner-operators and early crews.
Jobber-native booking
Not Zapier glue — real scheduled visits inside your existing Jobber workspace.
48 hours to live
Forward your number, tune the prompt to your services and hours, run a test call. That's it.
On-call paging
Emergencies route to whoever's on — gas, flood, no-heat-in-January. You set the rules.

Questions we get on the call.

Does it actually book into Jobber, or does it just dump a lead?

Real scheduled visits inside your Jobber workspace. Our AI checks the assigned tech's open slots and books the job with the service type, address, and estimated duration. No CSV exports, no manual re-entry.

Can it tell the difference between an emergency and a maintenance call?

Yes. During onboarding we set escalation rules with you — water leaks, gas smell, no heat in winter, storm damage. Those calls page the on-call tech immediately by SMS. Everything else books normally.

What if a homeowner asks a question the AI doesn't know?

It says so and offers a callback — it never makes things up about pricing, warranty, or parts availability. If it's a qualifying question (are you licensed, do you do commercial, etc.) we pre-load your answers during onboarding.

How does the caller know they're talking to an AI?

If they ask directly, our agent says 'I'm an AI assistant for the shop' and keeps moving. Most callers don't ask — the agent speaks in contractions, short turns, and handles interruptions cleanly.

What happens after hours?

Same thing that happens during business hours. We pick up, run the intake, page the on-call tech for emergencies, and book non-emergency jobs for the next available slot. You wake up to a calendar, not a voicemail queue.

How long until it's live?

Forty-eight hours from the onboarding call. We set up the forward, tune the prompt to your services, pricing, and on-call rules, then run a test call with you before we go live.

Stop losing jobs to whoever answers first.

A 20-minute discovery call. Hear a real home-services call start to finish, see what missed calls are costing your shop, and walk out knowing whether it pays for itself.

Live in 48 hoursFrom $99/mo14-day free trial, no card

Questions? support@trynorthdesk.com