The front desk that never closes.

Speed-to-lead automation for small businesses. Don't take our word on the quality — enter your number and hear it yourself.

By pressing Call me now, you consent to receive a single automated demo call from North Desk at the number you provide. Consent isn't required to buy. Msg/data rates may apply.

Good evening, Harbor Point

North Desk is on the line

Answered today

↗ 12 vs avg

Booked

↗ 8 new customers

Escalated

Revenue recovered

$8,550

↗ April MTD

Tonight’s callsTue · 5:00 – 9:00 PM

5:12 PM

Maria Alvarez+1 302 555 0142

Booked · Fri 11:00

5:48 PM

Unknown caller+1 484 555 9011

Callback scheduled

6:31 PM

James Lin+1 610 555 2288

Emergency · on-call paged

7:02 PM

Priya Shah+1 302 555 8820

Booked · Mon 2:00

8:44 PM

Rob Daniels+1 215 555 4413

Booked · Wed 9:30

Live transcript · 8:52 PM

North Desk

Thanks for calling Harbor Point. How can I help tonight?

Caller

Hi, my hot water just stopped. Can I get someone out tomorrow?

North Desk

Sorry that happened. Our earliest openings are 9:30 AM and 2:15 PM tomorrow. Which works?

Caller

9:30 please.

Built for small businesses that live off inbound leads

Harbor Point ServicesKeller & Co.Rosewood ClinicsCascade StudioBrandywine GroupNorthpoint Partners

The problem

The leads you miss aren't coming back.

Leads that hit voicemail or sit in an inbox overnight usually don't come back — they go to the next business on the list. After hours, during lunch, the ten minutes your front desk steps out. That's where new customers go.

5:01 PM · Monday

“We're closed. Please leave your name and number—”

Lost3 callershang up before the beep

11:20 AM · Tuesday

“All our reps are on another line. Please hold.”

Lost$1,350gone to the competitor down the street

8:47 PM · Saturday

“I need this handled now. I guess I'll find someone Monday.”

Lost1 customerwho won't come back

The math, out loud

Run the numbers for your business.

Drag, scroll, or type. We'll handle the math. By our estimates, most small businesses lose $8k–$25k a month in missed leads and calls.

Your numbers

Missed calls per month120

20100200300400

Real benchmark: a typical local business misses ~245 inbound calls a month

Would-book rate35%

10%25%40%60%

Share of missed calls that were new customers ready to buy

First-visit value$450

$150$450$800$1.2k

Conservative — excludes lifetime value and referrals

Monthly opportunity

At your volume, we recover about

$18,900

per month · in would-be bookings

120 calls × 35% × $450$18,900

– North Desk (Growth plan)– $697

Net recovered · about 27.1× the cost$18,203

— Drag the sliders. Scroll on them too. That's usually enough to see it.

How it works

Four steps from a ringing phone to a booked appointment.

No phone trees. No “press 1 for reception.” Just someone on the line who sounds like they actually work at your business.

☎

Call comes in

We port your number or forward to ours. We pick up in under 2 seconds.

◔

We handle it

New customer intake, scheduling, rescheduling, reminders, and the FAQs your front desk keeps retyping.

☐

Booking lands

Confirmed into your calendar with an SMS to the customer. No double-books.

↗

You see the log

Every call transcribed, searchable, with the recording. Urgent calls text the on-call contact.

A real call, start to finish

Our agent sounds like a person who actually works there.

Contractions, short turns, interruptions handled cleanly. Our agent knows your hours, your service list, and who's on call. When something's out of scope, they say so and offer a callback.

Play an example call0:00 / 1:48 · transcript follows →

“My staff stopped dreading Monday mornings. The voicemail backlog is gone because there is no voicemail.”

— Owner, home-services pilot customer

Tue · 8:52 PM · inbound

North DeskThanks for calling. How can I help tonight?

CallerHi — um, my hot water just stopped. Can someone come out?

North DeskSorry that happened. I can get a tech out tomorrow morning — are you okay overnight, or is it leaking?

North DeskOur earliest opening is 9:30 AM tomorrow, or I can slot you in at 2:15 PM. Which works?

Caller9:30 is great. I'm a new customer though.

North DeskNo problem. What's your name, and is this the best number to text a confirmation and intake link?

Outcome—

Why not a general voice AI

Purpose-built for one job — booking inbound leads.

What matters

Horizontal voice AI

Virtual receptionist

North Desk

Built for small-business lead response

—generic

—horizontal

✓one job

Transparent pricing

$0.13/minusage-based

$0.09/min +$99per-seat

From $297/moby conversation

Books into your calendar

✓setup required

✓Zapier

✓Cal.com + Google Calendar

Urgent-call triage

—

✓SMS pager

Time to go live

2 weeks

1 week

48 hours

Cancel by text

—annual contract

—monthly min

✓no contract

Pricing

Priced by the conversation, not the minute.

Real included volume, fair-use overages, 60-day money-back guarantee. Annual pays 10 and gets 12.

Essentials

$297/mo

$247/mo annual

Includes

250 conversations / month

$1.50 each after

✓AI agent tuned to your business, on your own number
✓Cal.com or Google Calendar booking
✓SMS confirms + 30-second missed-call textback
✓Urgent-call triage with on-call SMS

$397 setup

Growth

$697/mo

$580/mo annual

Includes

700 conversations / month

$1.25 each after

✓Everything in Essentials
✓Both calendars + Google review automation
✓Extended triage with escalation to owner
✓30-day onboarding, 4-hour support SLA

$597 setup

Enterprise

From$1,997/mo

Annual quoted

Includes

From 1,500 conversations / month

Custom rate

✓Everything in Growth
✓CRM integration — HubSpot, Salesforce, or a custom webhook
✓Bilingual Spanish · 99.9% SLA
✓Multi-location billing, named contact

Scoped setup

Month-to-month, cancel by text. Volume alerts at 70%, 90%, 100% — no surprise bills.

Questions we get on the call

Before you book the demo.

If a caller asks directly, our agent says “I'm an AI assistant for the business” and keeps moving. Otherwise they don't bring it up. Most callers can't tell — our agent speaks in contractions, short turns, and handles interruptions cleanly.

Our agent collects the caller's name, number, and a one-sentence description, then texts your on-call contact immediately. For life-threatening signals — severe bleeding, trouble breathing, chest pain — our agent tells the caller to hang up and call 911 first.

Yes. We use Cal.com under the hood. It connects to Google Calendar, Outlook, iCloud, and most scheduling tools that expose a booking API. Setup is a one-time 20 minutes.

HubSpot, Salesforce, or a plain webhook — at the Enterprise tier. On Essentials and Growth, we book directly into Cal.com or Google Calendar. Most businesses start on Growth, then layer in CRM integration after they've seen the ROI.

No. We sit alongside whatever you already use. Your call logs, customer texting, and existing workflows stay where they are. We take the phone-pickup job — especially after hours, on lunch, and when your front desk is slammed — and hand booked appointments straight to your calendar.

Yes. If your records include a preferred contact or provider, our agent books only into that contact's open slots. Continuity matters most at high-ticket, lower-volume businesses, so we tune each setup for it during onboarding.

Forty-eight hours from the onboarding call. We forward your main number (or set up a new one), tune the prompt to your hours, services, and FAQs, and run one internal test call with you.

We encrypt transcripts and recordings in transit and at rest, and retention follows your business's policy. Sector-specific requirements — including BAAs for regulated verticals — vary per setup, so bring your requirements to the discovery call and we'll walk through them with you.

Don't. On the demo call, our agent will ask your actual call volume and work the numbers with you in under three minutes. If the math doesn't clear three times the cost, we'll say so.

Pick up every call.

A twenty-minute discovery call. See how North Desk changes your business — hear a real call, see what missed leads are costing you, and walk out knowing whether it pays for itself.

Live in 48 hours ·Plans from $297/mo